Terms & Conditions
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Quotes & Pricing
All quotes provided are based on the scope of work discussed during the consultation and inspection process. Quotes are valid for 30 days unless otherwise stated. Any additional work requested outside the agreed scope may result in additional charges.
Consultation & Inspection
Consultation and inspection services may incur a fee depending on the nature and location of the project. This allows us to properly assess the work required and provide accurate recommendations and pricing.
Deposits & Payments
A deposit may be required before work commences. Remaining balances are to be paid according to the agreed payment schedule outlined in the quote or invoice. Late payments may result in delays or additional fees.
Project Scheduling
Project start dates and completion timelines are estimates and may be affected by weather conditions, material availability, access restrictions, or unforeseen circumstances. We will communicate any significant delays as early as possible.
Surface Preparation
Proper preparation is essential for a quality finish. While we take all reasonable care during preparation and painting, existing surface conditions such as cracks, water damage, mould, peeling paint, or structural issues may affect final results and may require additional repair work outside the original quote.
Client Responsibilities
Clients are responsible for ensuring reasonable access to the property and work areas during the project. We recommend removing valuables, fragile items, and personal belongings from affected areas before work begins.
Variations & Additional Work
Any changes requested after the project has commenced, including colour changes, additional rooms, repairs, or extra services, may result in revised pricing and timeline adjustments.
Workmanship Guarantee
We take pride in delivering professional workmanship and quality finishes. If there are any concerns regarding completed work, clients should notify us within a reasonable timeframe so we can assess and address the issue where appropriate.
Limitation of Liability
While we take every reasonable precaution during our work, we are not responsible for pre-existing property defects, hidden structural issues, or damages resulting from conditions beyond our control.
Cancellation Policy
Cancellations made after scheduling or commencement of work may incur costs relating to preparation, materials, labour, or lost booking time.
Acceptance of Terms
By approving a quote, making a deposit, or engaging our services, the client agrees to these Terms & Conditions.